Privacy Policy · Delta4

We recognise that improper care or handling of your personal information would be both unethical and potentially harmful. For this reason, we place the highest priority on safeguarding customer data. This Privacy Notice sets out detailed information on how we collect, use, store, and protect your personal data.

We appreciate your trust in us and rely on your informed consent to the practices described in this Privacy Notice as you continue to use our services.

What our privacy notice covers

This privacy notice explains how we collect, use, share and treat personal data gotten through our website (either from mobile devices or web apps).

Definitions

DELTA4 Global Services means the proprietors of the Website or Platform.
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.
Data Subject means any natural person who is using our Service ("you") and is the subject of Personal Data.

Which information do we collect

DELTA4 Global Services collects several different types of personal data for various purposes. Personal Data may include, but is not limited to, email address, first name, last name, phone number, address, date of birth, state, province, ZIP/postal code, city, country, necessary financial information, and personal data retrieved from authorised third parties.

What we use your data for

To provide you with top notch and continuously improved services, here are the reasons for which we collect your data:

Account creation and management: to create and maintain your account on our platform.
Legal compliance: to meet regulatory requirements on Know Your Customer (KYC) / Know Your Business (KYB), fraud prevention, and other legal obligations.
Service improvement: to enhance the performance of our platform and provide personalised services based on your preferences.
Personalised marketing communication: the information you provide is used to display features, products and services that align with your interest. Information like name or email address that singles you out is not used in these adverts.
Legal obligations: for identity verification and other relevant purposes, we may seek information about place of establishment and bank account information.
System functionality: we use your personal data for troubleshooting and improving the functionality of our systems, so you can use our services without stress.

Who we share your personal information with

We share your personal data only when it is relevant, with our subsidiaries who are security conscious. By no means do we engage in selling your personal data. We have instituted reliable safeguards for data transfers across nations, and our staff are obliged to ensure your data is secure.

In a situation where we have to share personal data to comply with the law, protect rights, or enforce terms of use or another agreement, we take necessary precautions, and where needed we share your data with companies charged with securing data and transactions.

Legal basis for collecting and processing personal data

Our legal basis for collecting and using the personal data described in this policy depends on the personal data we collect and the specific context in which we collect it:

You have given us your consent to do so;
You have given us your consent in order to consummate a contract between you and DELTA4 Global Services;
Processing your personal data is in our legitimate business interests;
DELTA4 Global Services needs to comply with the applicable law and regulations.

How long do we store your data

Except where permitted by law, we would not store your data for a moment longer than the time in which it is needed for processing and service or functionality optimisation. Where your data may still be needed for certain purposes, such as defence against legal claims or execution of contracts, we restrict access to it rather than deleting it, and if need be we render it anonymous.

The security of your data

We put in place reliable measures that guarantee the safety of your data. We make use of firewalls, data encryption protocols and software with proficient technical security. There are well instituted security measures for each stage your data goes through. We urge you to avoid disclosing sensitive information like your password and PIN to third parties.

Your rights

The Constitution of the Federal Republic of Nigeria 1999 (as amended), the Nigeria Data Protection Act 2023 and its Regulations, and other applicable data protection laws provide certain rights for you with respect to personal information. Your rights include, but are not limited to:

Right to information: you may ask for more information on our privacy practices and how we handle your data.
Right to access: you can request a copy of the personal data we hold about you, exported in a machine-readable format or forwarded to a third party of your choosing.
Right to rectification: you can update or amend inaccurate personal data.
Right to object: you may object to certain types of processing, such as marketing communications.
Right to manage consent and restrict processing: you can withdraw your consent in whole or in part by unsubscribing from marketing communication at any time.
Right to be forgotten: you can request the deletion of your personal data. This right is not absolute, as we may be required to retain your data due to legal obligations or legitimate business interests.

You may also have the right to lodge a complaint about how we have processed your personal information with the relevant regulatory authority. If you withdraw consent, we may continue to process your personal information to the extent required or permitted by relevant law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.

International data transfer

The information we collect about you may be transferred, used, or stored in any country where we have operations or engage service providers, which may not provide equivalent levels of data protection as Nigeria. Where this is the case, DELTA4 Global Services shall implement appropriate measures, usually standard contractual clauses, to ensure that your personal information remains protected and secure in accordance with applicable Nigerian data protection laws and standards.

Changes to this notice

DELTA4 Global Services may change this Notice at any time for several reasons. If we make changes, we will notify you by updating the effective date at the top of this Notice, and may also provide notice through other means such as a notice on our homepage or an email. We encourage you to review this Notice whenever you access our Services.

Electronic consent

By agreeing to this notice or before the creation of your account, you indicate that:

you have read the above information;
you voluntarily agree to participate;
you are at least 18 years of age.

Contact us

If you have any questions about this Privacy Policy, please contact us:

Email: delta4globalservices@gmail.com
Phone: +234 806 538 7457
Address: Lagos, Nigeria